ResoSmart

Digitalizing Airport Ground Operations

ResoSmart is an advanced Resource Management System (RMS) designed to optimize workforce and equipment utilization for aviation ground handling. It ensures efficient planning, dynamic scheduling, and seamless execution of operations, empowering ground handlers to deliver precision and excellence.

RsmarTurn

Redefining Aircraft Turnaround Operations

RsmarTurn is a powerful solution designed to optimize and manage aircraft turnaround operations with precision and efficiency. It helps ground handling teams achieve seamless coordination, ensuring smooth operations and superior Service Level Agreements (SLA) and On-Time Performance (OTP).

RsmartAssist

Elevating PRM Service Excellence

RsmartAssist is a state-of-the-art Passenger with Reduced Mobility (PRM) management system designed to enhance service delivery, ensure compliance, and improve passenger satisfaction. It empowers ground handling teams to provide efficient and timely assistance with ease.

Revenue$mart (R$mart)

Streamlining Contract and Revenue Management

Revenue$mart (R$mart) simplifies and automates managing contracts, amendments, SLAs, rate sheets, and invoicing. It ensures precise billing for all services, including ancillary services for every flight, protects revenue, and prevents leakages, enhancing efficiency and profitability.

Rsmart OSM

Outstation Management System

Streamlining Airline Outstation Operations with Efficiency and Precision - Rsmart OSM is a comprehensive solution designed to help airlines effectively manage ground handling services at outstation locations. It ensures accurate tracking, billing, and SLA compliance while improving On-Time Performance (OTP). Rsmart OSM simplifies coordination between airline teams, ground handlers, and service providers, delivering real-time data and actionable insights to enhance operational efficiency.

RsmartGSE

Transforming Ground Support Equipment Management

RsmartGSE is an advanced system for managing Ground Support Equipment (GSE) in airport operations, combining real-time data and automation to optimize allocation, usage, and monitoring for peak efficiency.

Rsmart TIMS

Transforming Training Management in Aviation

Rsmart TIMS (Training Information Management System) is an advanced platform designed to simplify and optimize training and compliance management for aviation ground handling operations. It ensures your workforce is skilled, certified, and operationally ready.

Rsmart SMS

Elevating Safety Standards in Ground Operations

Rsmart SMS is a powerful Safety Management System designed to help airport ground handling teams effectively manage safety incidents, maintain compliance, and promote a culture of continuous improvement.

Rsmart AEP

Simplifying Airport Entry Pass Management

RsmartAEP is a mobile app-based system that streamlines the Airport Entry Pass (AEP) management process, enhancing workforce accessibility and ensuring smooth airport operations.

Rsmart TOB

Transforming Terminal Operations Management

RsmartTOB is an intelligent solution for managing terminal operations, designed to streamline passenger services, optimize resource allocation, and ensure operational excellence in airport terminals.

About Rsmart

Rsmart Aviation Software

Rsmart is a leading aviation-focused software solutions company with offices in Mumbai, India, and Helsinki, Finland. We specialize in delivering innovative products and services that make airport ground operations efficient, smart, and cost-effective.

Our cutting-edge solutions cover key areas such as resource planning, real-time dynamic allocations, turnaround management, contract and billing, PRM (Wheelchair services), and other special services handling. Operating at over 25 airports worldwide, Rsmart handles 30,000+ staff rosters, manages approximately 300,000 aircraft turnarounds annually, and facilitates 50,000+ PRM services each year.

Starting our journey in India, we have grown into a global player with customers across Asia, Europe, Middle East and Africa. Our solutions cater to ground handling companies, self-handling airlines, and airports, offering a comprehensive, modular portfolio. Customers can select from our flexible “menu” of services, seamlessly integrated with their existing systems.

Our subscription-based model eliminates hefty upfront costs, making it accessible and scalable for businesses of all sizes. With mobile-enabled solutions and cost-effective implementation, we empower our customers to optimize operations, enhance performance, and achieve excellence in aviation ground handling.

Our team

Vinay Nerli
CEO

Vinay is the founder CEO for Rsmart and its spectrum of products and solutions in the aviation, banking and financial services sectors. The passion for products that ‘make a difference’ has not diminished a bit after spending over 20+ years in software, web and cloud systems across different industry verticals.

Varadharajan Chellappa
CBO

Rajan, Founder and Chief Business Officer, is a visionary leader and your go-to expert for comprehensive aviation software solutions. With over 20 years of experience in information technology and solution engineering, he has deep expertise across the aviation sector, including ground handling, resource planning, cargo operations, and analytics. Rajan’s innovative approach ensures transformative results tailored to the industry's unique needs.

Velayutham Subramanian
CTO

Velu, is the Founder CTO for Rsmart, spear heading the Solution Engineering & Technology Innovation. Leads the Centre of Excellence with a passion and focus on the product development and enhancements.

Keith Purdom
Customer Relations

Keith brings with him CEO expertise in ground handling. Keith is well known in the ground handling sector and leads our Global Customer Support. Keith previously led Servisair in positions at CEO and MD level, and has also worked with AT&T and in the leisure travel and charter airline sectors.

Lauri Kuljus
Financial Consultant

Lauri, based out at Helsinki, Finland, is our Financial and Tax Consultant. He is a hardcore finance expert helped many companies in Finland and other European Countries , meet their compliance goals.

Contact us

Share Your Details, We Will Get Back To You

Mumbai, India

607, Zion Kharghar, Plot No. 273, Sector 10, Kopra, Navi Mumbai 410210, India

Helsinki, Europe

Regus Aviabulevardi 4015 Karhumaentie 3 Vantaa Airport, 01530 Vantaa Helsinki, Finland.
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Privacy Policy

Last Updated: 25 November 2024
Rsmart Aviation Software Private Limited (referred to as “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, including but not limited to RsmarTurn, ResoSmart Plus, RsmartAssist, Rsmart AEP, and Rsmart GSE (“Our Products”), and when you visit our website (https://rsmart.fi). By using our products or website, you agree to the practices described in this Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please contact us at support@rsmart.fi .
1. Scope of This Privacy Policy
This Privacy Policy applies to:
  • All products offered by Rsmart, including mobile and web applications.
  • The official website of Rsmart Aviation Software Private Limited.
2. Information We Collect
3. Location Data
Purpose of Collection:
The core functionality of our apps is to provide user-managers with the real-time location of employees (agents/users)to:
  • Dynamically assign or re-assign tasks during operations.
  • Ensure timely task completion and support on-time flight departures.
This functionality is critical to achieving the app’s objectives of ensuring operational efficiency and enhancing overall performance.
Limited Tracking Period:
  • Location tracking is strictly limited to the employee’s scheduled duty hours.
  • Once the shift ends or the user checks out, the app immediately stops tracking the user’s location.
This functionality is critical to achieving the app’s objectives of ensuring operational efficiency and enhancing overall performance.
Daily Notification:
To ensure transparency, we notify users at least once a day during their duty hours that the app is actively tracking their location.
4. Other Data
Personal Information:
Name, employee ID, and contact details as provided by the employer.
Operational Data:
Shift timings, job assignments, and task completion statuses.
5. Website Data
We collect non-personal information about website visitors, such as IP addresses, browser types, and pages visited, to improve the website experience.
6. How We Use Your Information
We use the collected data to:
  • Enable managers to assign or re-assign tasks based on real-time location information.
  • Ensure passengers and flights are served efficiently and on time.
  • Allocate the right job to the right location during shifts.
  • Optimize workflows and meet compliance and safety requirements.
  • Enhance operational efficiency and improve the user experience.
  • Improve website functionality and user experience.
7. Data Sharing and Disclosure
With Employers:
Data is shared with the respective employer to support operational goals and reporting requirements.
Background Location Access
  • The application uses background location access only for features that benefit the user and are essential to the core functionality of the app. This includes:
  • Continuous location monitoring to send notifications when users enter or exit designated areas.
  • Tracking operational efficiency, ensuring user safety & providing real-time updates
  • The location data is collected only for specific roles withing the app & is processed in compliance with this privacy policy and the app’s terms of service. Location permissions are never used for advertising or analytics purposes
Legal Compliance:
We may disclose information if required by law or to protect the rights and safety of our users.
8. Data Retention
We retain collected data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Location data is not retained beyond the operational requirements of the app and is only active during duty hours.
9. Data Security
We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
10. Your Rights
You have the right to:
  • Access, update, or delete your personal information, subject to applicable laws.
  • Opt-out of location tracking by notifying your employer; however, this may limit the functionality of our products.
11. Children’s Privacy
Our products are intended for use by employees authorized by their employers. They are not designed for or directed at children under the age of 18.
12. Updates to This Policy
We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a new effective date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: rajan@rsmart.fi
Mobile: +91 8080885543
Address: Rsmart Aviation Software Private Limited, 608, Zion, Sector 10, Kharghar, Navi Mumbai – 410210, Maharashtra, India
By using our products or visiting our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.